Florida Presbyterian Homes has been recognized as a 2012 recipient of the Bronze – Commitment to Quality award for their dedication to improving quality care. The award is one of three distinctions possible through the National Quality Award program, presented by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL). The program honors facilities across the nation that have demonstrated their commitment to the quality improvement journey. Florida Presbyterian Homes was one of 32 facilities to receive the Bronze level award in Florida.
Implemented by AHCA/NCAL in 1996, the National Quality Award Program is centered on the core values and criteria of the Baldrige Performance Excellence Program. The program assists providers of long term and post-acute care services in achieving their performance excellence goals.
The program has three levels: Bronze, Silver, and Gold. Facilities begin the quality improvement process at the Bronze level, where they develop an organizational profile with essential performance elements such as vision and mission statements and an assessment of customers’ expectations. Bronze applicants must demonstrate their ability to implement a performance improvement system. A team of trained Examiners reviews each Bronze application to determine if the facility has met the demands of the criteria. As a recipient of the Bronze – Commitment to Quality award, Florida Presbyterian Homes may now move forward in developing approaches and achieving performance levels that meet the criteria required for the Silver – Achievement in Quality award.